G'day and welcome to Joe Fortune Casino. Our Welcome Package offers up to A$5,000 across your first five deposits, with boosted match rates when you deposit with crypto.
Our lobby includes Crystals on Fire, 15 Coin Bank Bust, 3 Pots Riches Extra Hold and Win, Gold Express, Aztec Fire 2, Piggy Power Hit the Bonus, Hit the Gold Hold and Win, Sugar Rush, Sun of Egypt 3, Gates of Olympus Super Scatter, 10 Times Vegas and Green Chilli. We offer pokies and jackpots, table games, live dealer action and specialty games.
Blackjack comes in classic, single-deck and double-deck tables. Roulette offers American wheels with a double zero and European wheels with a single zero. Our live casino games include blackjack, roulette, baccarat and Super 6.
We have over 1,000 pokies, from three-reel slots to five-reel video pokies and 3D adventure games.
Our specialty games include bingo, keno, plinko and scratchies.
The package is for new players making their first deposit with us. Each part needs a deposit of A$30 or more, and you claim every part separately from the My Rewards dashboard.
| Deposit | With card | With crypto |
|---|---|---|
| 1st deposit | 100% match up to A$1,000 and 50 free spins | 150% match up to A$1,000 and 50 free spins |
| 2nd deposit | 100% match up to A$1,000 | 150% match up to A$1,000 and 50 free spins |
| 3rd deposit | 100% match up to A$1,000 and 100 free spins | 150% match up to A$1,000 and 100 free spins |
| 4th deposit | 100% match up to A$1,000 and 100 free spins | 150% match up to A$1,000 and 100 free spins |
| 5th deposit | 100% match up to A$1,000 and 150 free spins | 150% match up to A$1,000 and 150 free spins |
The expiry date of each active bonus is shown under its name in your account. If you forfeit a bonus, or its playthrough or other criteria are not met by that date, the bonus funds and associated winnings are removed. MatchPay deposits do not qualify for the Welcome Package or Mates Rates unless an offer description says otherwise.
Your deposit plus bonus carries a 50x playthrough requirement before the deposit, the bonus and any winnings can be withdrawn. Finish it before you take the next bonus in the package. Only play following bonus redemption counts, and some games make a greater contribution to the playthrough than others.
Welcome free spins are played on 5 Times Vegas, 10 Times Vegas, Lucky Dragon Year or Wicked Ways. Cashout from those spins is capped at A$500.
Invite a mate and you both get a bonus. At the Member level you each get A$50. When your friend's first deposit is in crypto, an extra A$25 is added, up to A$75 per referral. To qualify, both players validate their mobile numbers and make a real-money deposit of A$20. The number of bonuses you can earn this way is unlimited.
We add your referral bonus within two business days of your friend's first successful deposit. It carries a 40x playthrough before the bonus amount and any winnings from it can be withdrawn. Cashout is capped at 10 times the bonus amount, and winnings above that cap are forfeited.
Joe's Rewards has six levels, Member, Silver, Gold, Platinum, Black and Lifetime.
Casino Points are the Rewards Points you collect from eligible casino play with cash only. Play with bonuses or locked cash earns none.
| Real-cash play | Casino Points per A$1 wagered |
|---|---|
| Pokies | 2 CP |
| Video poker | 1 CP |
| Specialty games | 5 CP |
Swap your Casino Points for bonus cash whenever you like, at your level's rate.
| Level | Casino Points for A$1 of bonus cash |
|---|---|
| Member | 2,500 CP |
| Silver | 2,000 CP |
| Gold | 1,500 CP |
| Platinum | 1,000 CP |
Lifetime Points track your overall activity and set your loyalty level and conversion rate, and they cannot be spent. Rewards Points expire after 1 year, counted from the day you earn them.
Our daily spins give you a chance to win up to 1 million Casino Points.
Our selected Hot Drop pokies carry Hourly, Daily and Epic jackpots, with over A$5 million in jackpots that must be won every month.
No app is needed. Our casino runs in your mobile browser, so any iOS or Android browser works.
We allow one account per person and one per household. Duplicate accounts can be closed at once, and we may seize and confiscate any balance held in them.
After 17 months without a deposit, withdrawal or wager, we email you that the balance will be set to zero 30 days later. At 18 months of inactivity the account is dormant and its balance is set to zero.
We protect your account with reCaptcha, SMS verification and 2FA.
To register, provide your full name, address, date of birth, email address and telephone number. We send an SMS code to verify your mobile number. We typically verify accounts and documents within 48 hours.
Sign in to your Joe Fortune account and tap the profile icon at the top of the page to reach your profile, deposits and withdrawals. If you lose your password, use Forgot Password on the sign-in screen.
Visa
Mastercard
Bitcoin
Bitcoin Cash
Ethereum
Litecoin
USD TetherDeposit limits may differ by account, and the cashier shows yours.
| Method | Deposit limits |
|---|---|
| Visa | A$20 to A$1,500 |
| Mastercard | A$20 to A$1,500 |
| MatchPay | A$10 to A$2,000 |
| Bitcoin | Up to A$5,000 |
| Bitcoin Cash | 0.001 BCH to A$5,000 |
| Bitcoin SV | 0.2827 BSV to A$5,000 |
| Litecoin | 0.01 LTC to A$5,000 |
| Ethereum | 0.002 ETH to A$5,000 |
| USD Tether | 5 USDT to A$5,000 |
| Bitcoin Lightning | Limits shown in the cashier |
We charge no deposit fee, though your card provider may charge for a credit card purchase. Each deposit must be wagered in full before you can withdraw winnings. If it is not, our Withdrawals Team may cut a crypto withdrawal by 10% or cancel it.
MatchPay matches you with other players who buy and sell account credits, and a completed trade is instant. Transfers can use PayPal, Venmo, Zelle, Apple Pay or CashApp.
You can withdraw with crypto, bank wire or cheque by courier.
| Method | Withdrawal limits per request |
|---|---|
| Bitcoin | A$100 to A$10,000 |
| Bitcoin Cash | A$10 to A$10,000 |
| Bitcoin SV | A$10 to A$10,000 |
| Ethereum | A$60 to A$10,000 |
| USD Tether | A$60 to A$10,000 |
| Litecoin | A$10 to A$10,000 |
| Bitcoin Lightning | A$10 to A$10,000, up to A$25,000 a day |
| Bank wire | A$500 to A$9,500 |
| Cheque by courier | A$20 to A$3,000 |
Your cashier lists the exact crypto withdrawal maximums for your account. Only one crypto withdrawal is allowed every 3 days. Before we pay out winnings we verify your identity, which can include government-issued ID and proof of address.
Bank wires go to a personal bank account in your name that can receive international wires, and company or business accounts are not accepted. International wires need a SWIFT code, or intermediary bank details when your bank has no SWIFT code of its own. Bank wires are paid in a foreign currency, in increments worth up to A$9,500, and when several are pending, one increment is sent every month. We work to limit losses from exchange rate fluctuations, but the final rate is the one your bank applies when the wire arrives.
We charge nothing for crypto withdrawals, though payment providers may charge you to receive the funds. Bank wire and cheque by courier withdrawals come with one free withdrawal per month, and a bank wire withdrawal fee of A$50 may apply. If a cheque goes missing or cannot be delivered and you ask us to stop the payment, a fee of A$40 may apply.
Once any pending deposits have settled, crypto requests are usually approved within 24 hours and other methods in about 24 to 48 hours. After approval, Bitcoin arrives within 24 hours, while Bitcoin Cash, Litecoin, Ethereum, Bitcoin SV, Bitcoin Lightning and USD Tether arrive within 1 hour.
We operate under a Curaçao Gaming Authority licence, number OGL/2024/676/0726, to offer games of chance.
You must be 18+ to play, and you are responsible for checking the laws that apply where you live.
Our 20 questions from Gamblers Anonymous are a quick self-check. If you answer yes to several of them, visit Gamblers Anonymous. For help in Australia, contact Gambling Help Online or call the 1800 Gambling Helpline on 1800 858 858.
Ask Customer Support to close your account for a specified period. It stays closed until that period ends and we receive your written request to reopen it.
Deposit and session limits help keep play under control and stop you chasing losses. You can set daily, weekly or monthly deposit limits, and removing or increasing a limit you set takes at least 24 hours.
If gambling has become a problem, set your play limits to zero or ask Customer Support to close your account for good. Tell us the reason, so we do not treat it as a short break.
Send complaints or concerns to our support team first. If the answer does not settle it, ask in writing for the complaint to go to a Customer Service Supervisor. If it is still unresolved, you can take it to the Dispute Resolution Office no sooner than seven days and no later than six months after the issue first arose.
Write to us at [email protected] and we send responses within 48 hours.
Our live chat is available 24/7.
